Market Research - Service Testing Template

Question Title

* 1. What is your first reaction to the service?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

Question Title

* 2. How would you rate the quality of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 3. How innovative is the service?

Extremely innovative

Very innovative

Somewhat innovative

Not so innovative

Not at all innovative

Question Title

* 4. When you think about the service, do you think of it as something you need or don’t need?

Definitely need

Probably need

Neutral

Probably don’t need

Definitely don’t need

Question Title

* 5. How would you rate the value for money of the service?

Excellent

Above average

Average

Below average

Poor

Question Title

* 6. If the service were available today, how likely would you be to buy the service?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 7. How likely are you to replace your current service with the service?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 8. How likely is it that you would recommend our new service to a friend or colleague?

Not at all likely - 0

Extremely likely - 10

Not at all likely - 0

Extremely likely - 10

Market Research - Service Testing Template

Question Title

* 1. What is your first reaction to the service?

Question Title

* 2. How would you rate the quality of the service?

Question Title

* 3. How innovative is the service?

Question Title

* 4. When you think about the service, do you think of it as something you need or don’t need?

Question Title

* 5. How would you rate the value for money of the service?

Question Title

* 6. If the service were available today, how likely would you be to buy the service?

Question Title

* 7. How likely are you to replace your current service with the service?

Question Title

* 8. How likely is it that you would recommend our new service to a friend or colleague?

Question Title

* 9. In your own words, what are the things that you like most about this new service?

Question Title

* 10. In your own words, what are the things that you would most like to improve in this new service?