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US SATISFACTION SURVEY
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1.
How do you evaluate the quality of the products received?
(Obrigatório.)
Excellent
Good
Fair
Poor
Very Poor
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2.
2. How often do you buy from Meat Depot?
(Obrigatório.)
First time buying
1 to 2 times per month
3 to 5 times per month
Every week
More than once per week
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3.
How do you evaluate the driver's service?
(Obrigatório.)
Excellent
Good
Fair
Poor
Very Poor
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4.
Which driver made your delivery today?
(Obrigatório.)
Jaime Souza
Edivaldo Faria
Kayque Maciel
Oscar Bacilio
Anderson Santos
Wemerson Rodriguez
Vinícius Rodrigues
Other (specify)
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5.
Did your order arrive at the expected time?
(Obrigatório.)
Yes
Slightly delayed
Very delayed
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6.
Was there any issue with your order?
(Obrigatório.)
No, everything was fine
Yes
7.
If there was a problem, what was it? (select all that apply)
Missing product
Wrong product
Product thawed / incorrect temperature
Damaged packaging
Product with poor appearance
Delivery delay
Poor driver service
Other (specify)
8.
What did you like most about Meat Depot today? (select up to 2)
Product quality
Price
Variety
Well packaged / refrigerated product
Punctuality
Driver service
Team service
Other (specify)
9.
From 0 to 10, how likely are you to recommend Meat Depot to a friend?
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
10