Pesquisa de Satisfação - Triunfo Logística
(Customer Satisfaction Survey)

A Triunfo Logística tem como política de qualidade o objetivo da satisfação plena de nossos clientes. Para que possamos obter melhoria continua, é de extrema importância que V.Sas. avaliem nosso desempenho dos serviços realizados, preenchendo por gentileza, o presente questionário.

(Triunfo Logística has in its quality policy, the goal of customer´s full satisfaction. In order to obtain constantly improvement it is very important that you please evaluate our performance related to executed services, by filling out this questionnaire.)

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* 1. Empresa (Company)

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* 2. Nome (Name) / Cargo (Position)

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* 3. Relacionamento comercial pré contratual com nossa empresa (Relationship with our commercial staff during pre-contract period)

0

10

Redefinir

i We adjusted the number you entered based on the slider’s scale.

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* 4. Relacionamento com nosso operacional durante o contrato (Relationship with our operation staff during contract period)

0

10

Redefinir

i We adjusted the number you entered based on the slider’s scale.

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* 5. Cumprimento dos prazos nos itens de nossa responsabilidade (Attendance to services delivery periods regarding our responsabilities)

0

10

Redefinir

i We adjusted the number you entered based on the slider’s scale.

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* 6. Atendimento aos requisito de SMS (Our commitment with environment and safety aspects)

0

10

Redefinir

i We adjusted the number you entered based on the slider’s scale.

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* 7. Cumprimentos dos requisitos técnicos (qualidade) do contrato (Quality performance of technical aspects of our contract)

0

10

Redefinir

i We adjusted the number you entered based on the slider’s scale.

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* 8. Avaliação geral de nosso desempenho na execução do contrato (General evaluation of our performance related to contracted services)

0

10

Redefinir

i We adjusted the number you entered based on the slider’s scale.

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* 9. Em uma escala de 0 a 10, o quanto você indicaria a Triunfo Logística? (How likely is it that you would recommend Triunfo Logística in a scale from 1 to 10?)

0

10

Redefinir

i We adjusted the number you entered based on the slider’s scale.

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* 10. Comentários adicionais (additional comments)