SurveyMonkey Original Research
Our data and original research explains what’s happening in the world and the workplace. Want your own insights? Survey your customers, employees, prospects, or anyone else today.
Data at work
Our original research delivers the insights that professionals need to shape stronger workplaces and build more profitable companies.
Put our data in your next presentation
Tell a more compelling story to your audience. Download a data point today.
Why the customer experience matters
57% of customers will permanently stop using a product or service after 1 bad experience
Why the employee experience matters
51% of employed people said they’d take a job at another company if offered one
Consumer research
From dating to data security, we help you discover the consumer trends that shape our everyday lives.
Little white-coat lies
See if you can guess what people fib about the most with their healthcare professionals.
Our methodology
Want to know more about our reports and studies? Learn about our methodology and how we get our data.
The science of surveys
Get in-depth expert tips from our survey scientists to make your next survey project even better.
DIY research for everyone
Wish you knew more about people who mattered to you? All you have to do is ask! See how we make it easy to reach anyone, anywhere, so you can conduct your own market research in minutes.
Conheça outros recursos
Modelos de pesquisa de satisfação de clientes
Com um modelo de pesquisa de satisfação do cliente, você pode coletar dados rapidamente, identificar pontos de queixa e melhorar a experiência.
Como a integração SurveyMonkey com o Salesforce ajuda a melhorar sua experiência de clientes
Como combinar o poder dos dados de clientes do Salesforce com a coleta de feedback da SurveyMonkey para melhorar a experiência de clientes.
Obtenha feedback prático com formulários de avaliação online
Aproveite todo o poder de feedbacks com os formulários de avaliação online da SurveyMonkey. Comece a usar nosso criador de formulários hoje mesmo!
Feedback loop: como aproveitar insights de clientes e colaboradores
O feedback loop ajuda a converter feedback de clientes e colaboradores em ação. Confira o que é feedback loop e como fechá-lo.