Track Customer Satisfaction in Salesforce®

Send surveys and analyze feedback in Salesforce to
improve customer retention and loyalty.

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Integrate SurveyMonkey and Salesforce for the fastest way to collect and respond to feedback

  • Collect feedback directly from Salesforce

    Create surveys and set triggers to collect feedback after each case without additional admin support.
  • Get, analyze, and display data how you want

    See feedback alongside Salesforce data and use it to create and enhance your reports and dashboards.
  • Use feedback to target improvements

    Escalate high-priority issues, monitor satisfaction trends, and manage organizational performance.

Net Promoter Score (NPS) is a trademark of Bain & Company, Inc, Satmetrix Systems, Inc. and F. Reichheld.

How SurveyMonkey for Salesforce works

Check out the video below to see our integration in action:

Improve the customer experience today–SurveyMonkey for Salesforce is easy to install and use

  • Simples

    Vincule as suas contas SurveyMonkey Enterprise e Salesforce em minutos para começar.
  • Inteligente

    Send surveys at regular intervals to create benchmarks and track performance over time.
  • Conveniente

    Acesse e monitore seus dados de qualquer lugar, em tempo real, com os apps Salesforce1 e SurveyMonkey.

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